Reach Out to Lumidus

Connect with Lumidus for Friendly and Reliable Support

Reach Out to Lumidus

Need assistance? Our supportive team is ready to help.

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Questions? We’ve got answers.

Find answers to common questions below. If you need further assistance, our friendly customer support team is here to help.

Which payment methods are available?

We accept credit/debit cards, PayPal, and Apple Pay. Choose your preferred payment option at checkout.

What are the shipping times?

Shipping times vary by product and location. Standard shipping typically takes 3-7 business days, with expedited options available.

What is your return policy?

Your satisfaction is our priority. If you’re not happy with your purchase, return it within 30 days for a full refund. Some items may have specific return policies.

Can I track my order?

Yes! Once your order ships, you’ll get a tracking number by email. Use it to monitor your order’s progress on our website.

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